Refund Policy

Refund & Cancellation Policy

Unless otherwise mentioned, all sales are final and non-refundable.

Cancellation Policy: If you were unable to redeem a 2GO voucher because of a merchant issue, or technical issue, or did not get what was promised, you may let us know before you redeem the voucher. Upon proper investigation, we will cancel the 2GO voucher and issue you a full credit on the website which can be used to purchase any other offers or items from 2GO.

Some exclusion may apply for tickets of shows, events and/or concerts and it will be mentioned clearly in the description of the offer/product page. Payments for these types are not refundable nor cancellable.

Any types of service charge and/or processing fee is non-refundable.

Refund Policy: Refunds are usually processed within 14 business days of the claim and may take up to 45 business days to complete. Proper verification and investigation will be done before processing any types of refund. Refunds are processed only by the same payment method used for the order by the customer.

 


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